Part Two of the Official Statement
Then, the official statement went on and claimed that the particular machine in question only had a maximum jackpot allowance of $20,000 when a max bet is placed on all the lines. Therefore, at what she was betting, her maximum payout could only have been $6,000.
Full of Excuses
A casino representative went on to say that they deeply regretted that she saw the temporary and incorrect credit display. The machine was only starting to shut down after its display malfunction. Overall, they wanted everyone to know it wasn’t their fault.