No Other Choice
Maribel had to raise awareness about how casinos work when others win big. Sharing her story could indicate that the system was unfair so that no one had to experience what she had. The casino chose to release an official statement after her post went viral.
Official Statement
The casino said that Rocket Gaming Systems was the machine manufacturer. It planned to conduct a forensic investigation to find out the reason for the display malfunction that happened while Maribel was playing.