Going Viral
The story of how Karl had been treated by the restaurant’s staff began circulating online and quickly went viral. The restaurant’s spokeswoman did not deny the situation, and she responded to the media by saying that everything Karl had said was true.
Going Viral
The Consequences
Once the representative was notified about the situation, people began to wonder what the restaurant was going to do about it. Would they discipline these rude employees?
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The Consequences